{"id":30061,"date":"2022-06-08T17:54:11","date_gmt":"2022-06-08T15:54:11","guid":{"rendered":"https:\/\/latouchemusicale.com\/juridique\/privacy-policy\/"},"modified":"2025-07-08T21:42:35","modified_gmt":"2025-07-08T19:42:35","slug":"privacy-policy","status":"publish","type":"juridique","link":"https:\/\/latouchemusicale.com\/en\/legal\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"30061\" class=\"elementor elementor-30061 elementor-10434\" data-elementor-post-type=\"juridique\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8cca0e9 e-flex e-con-boxed e-con e-parent\" data-id=\"8cca0e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36a8db3 elementor-widget elementor-widget-spacer\" data-id=\"36a8db3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22a9c6f e-flex e-con-boxed e-con e-parent\" data-id=\"22a9c6f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div data-dce-text-color=\"#4C4C4C\" class=\"elementor-element elementor-element-87b59d9 elementor-widget elementor-widget-global elementor-global-19665 elementor-widget-sp-breadcrumbs\" data-id=\"87b59d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sp-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav  aria-label=\"breadcrumb\"><ol class=\"breadcrumb\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\"><li class=\"breadcrumb-item active\" aria-current=\"page\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\">Home<\/span><meta itemprop=\"position\" content=\"1\"><\/li><\/ol><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a02324a elementor-widget elementor-widget-heading\" data-id=\"a02324a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f87498 elementor-widget elementor-widget-spacer\" data-id=\"6f87498\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c4abf1 e-flex e-con-boxed e-con e-parent\" data-id=\"5c4abf1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d42321 elementor-widget elementor-widget-text-editor\" data-id=\"1d42321\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"p1\">Introduction<\/h2><p class=\"p3\">With the development of new <span class=\"s1\">communication<\/span> tools and the diversification of our services, we attach particular importance to the protection of your privacy. The present Privacy Policy describes how La Touche Musicale SAS, a French company based at 32 boulevard du Port, 95000 CERGY, collects, uses, protects and shares your personal data when you use our music <span class=\"s1\">transcription<\/span> services (PianoConvert, GuitarConvert, BandConvert, SingConvert and any other transcription Service provided by La <span class=\"s1\">Touche<\/span> Musicale) and piano learning services (PianoGo and any other learning Service provided by La Touche Musicale). <\/p><p class=\"p3\">We <span class=\"s1\">undertake<\/span> to respect the confidentiality of your personal information and to process it in accordance with current regulations, in particular the General Data <span class=\"s1\">Protection<\/span> Regulation (RGPD) and the French Data Protection Act (Loi Informatique et Libert\u00e9s).<\/p><h2 class=\"p1\">1. Collection of personal information<\/h2><p class=\"p3\">We collect different types of data depending on the services used:<\/p><h3 class=\"p4\">1.1. Information collected directly from you<\/h3><p class=\"p3\">We collect the following information when you use our services:<\/p><p class=\"p5\">&#8211; E-<span class=\"s1\">mail<\/span> address (when creating a user account)<\/p><p class=\"p5\">&#8211; <span class=\"s1\">Last<\/span> name and first name (if entered by user)<\/p><p class=\"p6\"> &#8211; <span class=\"s2\">Payment<\/span> <span class=\"s2\">information<\/span> (<span class=\"s2\">managed<\/span> via <span class=\"s2\">Stripe<\/span>, we do not store any banking data)<\/p><p class=\"p5\">&#8211; <span class=\"s1\">Audio<\/span>, video or MIDI files (for transcription and learning services)<\/p><p class=\"p5\">&#8211; <span class=\"s1\">Usage<\/span> history (transcriptions made, songs learned, preferences)<\/p><h3 class=\"p4\">1.2. Information collected automatically<\/h3><p class=\"p3\">When you browse our sites and applications, we may automatically collect certain data via cookies and similar <span class=\"s1\">technologies<\/span>:<\/p><p class=\"p5\">&#8211; IP address<\/p><p class=\"p5\">&#8211; Browsing data (pages viewed, actions taken)<\/p><p class=\"p5\">&#8211; Type of device and browser used<\/p><p class=\"p5\">&#8211; Connection data<\/p><p class=\"p3\">We also use <span class=\"s1\">analytical<\/span> cookies (Google Analytics, <span class=\"s1\">Facebook<\/span> Pixel) to understand the use of our services and improve the user experience. To find out more, see our Cookie Policy. <\/p><h2 class=\"p1\">2. Purpose of data collection<\/h2><p class=\"p3\">We use your data for the following purposes:<\/p><p class=\"p4\"> &#8211; <span class=\"s1\">Creating<\/span> and managing your user account<\/p><p class=\"p4\"> &#8211; <span class=\"s1\">Access<\/span> to transcription and learning services<\/p><p class=\"p4\"> &#8211; <span class=\"s1\">Payment<\/span> and subscription management<\/p><p class=\"p5\">&#8211; <span class=\"s2\">Personalized<\/span> user experience (recommendations, transcript storage)<\/p><p class=\"p4\"> &#8211; <span class=\"s1\">Customer<\/span> support and technical assistance<\/p><p class=\"p4\"> &#8211; <span class=\"s1\">Marketing<\/span> and promotional information (with your <span class=\"s1\">consent<\/span>)<\/p><p class=\"p4\"> &#8211; <span class=\"s1\">Service<\/span> analysis and improvement (anonymized <span class=\"s1\">statistics<\/span>)<\/p><p class=\"p3\"><span class=\"s2\">Your<\/span> data will never be sold to third parties.<\/p><h2 class=\"p1\">3. User rights<\/h2><p class=\"p3\">In accordance with the <span class=\"s1\">GDPR<\/span>, you have the following rights regarding your personal data:<\/p><p class=\"p4\">&#8211; <span class=\"s1\">Right<\/span> of access: obtain a copy of the data held on you<\/p><p class=\"p4\">&#8211; <span class=\"s1\">Right<\/span> of rectification: correct inaccurate information<\/p><p class=\"p4\">&#8211; <span class=\"s1\">Right<\/span> to erasure (\u201cright to be forgotten\u201d): request the deletion of your data<\/p><p class=\"p4\">&#8211; <span class=\"s1\">Right<\/span> to portability: retrieve your data in a structured format<\/p><p class=\"p4\">&#8211; <span class=\"s1\">Right<\/span> to object: refuse the use of your data for marketing purposes<\/p><p class=\"p4\">&#8211; <span class=\"s1\">Right<\/span> to restrict processing: temporarily restrict the use of your data<\/p><p class=\"p3\">You can exercise these rights by contacting us at :<\/p><p class=\"p5\"><span class=\"s2\">\ud83d\udce7<\/span> contact@latouchemusicale.com<\/p><p class=\"p5\"><span class=\"s2\">\ud83d\udccd<\/span> 32 boulevard du Port, 95000 Cergy, France<\/p><p class=\"p3\">We will respond to all requests within a maximum of 30 <span class=\"s1\">days<\/span>.<\/p><h2 class=\"p1\">4. Data security<\/h2><p class=\"p3\">We implement strict security measures to protect your information:<\/p><p class=\"p4\">&#8211; <span class=\"s1\">SSL<\/span> protocol (encryption of data in transit)<\/p><p class=\"p5\"> <span class=\"s2\">&#8211; <\/span>Firewall and access control<\/p><p class=\"p4\">&#8211; <span class=\"s1\">Password<\/span> encryption (no plaintext passwords stored)<\/p><p class=\"p5\"> <span class=\"s2\">&#8211;<\/span> Payment security via Stripe<\/p><p class=\"p5\"> <span class=\"s2\">&#8211;<\/span> Regular data backup<\/p><p class=\"p3\">However, no <span class=\"s1\">data<\/span> transmission over the Internet is completely secure. In the event of a data breach, we will inform the users concerned and the relevant authorities as soon as possible. <\/p><h2 class=\"p1\">5. Data retention<\/h2><p class=\"p3\">We retain your personal data for as long as is <span class=\"s1\">necessary<\/span> for the purposes described above:<\/p><p class=\"p4\"><span class=\"s1\">&#8211; User account data<\/span>: retained as long as your account is active. Deleted after <span class=\"s1\">12 months of inactivity.<\/span> <\/p><p class=\"p4\">&#8211; <span class=\"s1\">Files<\/span> submitted for transcription: temporarily stored for 30 days to allow the User time to upload files, then automatically deleted from La Touche Musicale <span class=\"s1\">servers<\/span>.<\/p><p class=\"p4\">&#8211; <span class=\"s1\">Billing<\/span> data: kept for 6 years, in accordance with accounting <span class=\"s1\">requirements.<\/span><\/p><p class=\"p3\">You can <span class=\"s1\">delete<\/span> your account at any time by emailing us at contact@latouchemusicale.com.<\/p><h2 class=\"p1\">6. Sharing data with third parties<\/h2><p class=\"p3\">We only share your data with trusted partners, exclusively for the purposes of the service:<\/p><p class=\"p4\">&#8211; <span class=\"s1\">Stripe<\/span> (secure payment management)<\/p><p class=\"p4\">&#8211; <span class=\"s1\">Google<\/span> Analytics &amp; Facebook Pixel (traffic analysis and marketing performance)<\/p><p class=\"p4\">&#8211; <span class=\"s1\">OVH<\/span> hosting (secure data storage)<\/p><p>&#8211; <span class=\"s1\">MongoDB<\/span> (database)<\/p><p class=\"p3\">We ensure that all our partners comply with <span class=\"s1\">RGPD<\/span> standards and only process your data in accordance with our instructions.<\/p><h2 class=\"p1\">7. Use of cookies<\/h2><p class=\"p3\">We use cookies and <span class=\"s1\">trackers<\/span> to :<\/p><p class=\"p4\"> &#8211; <span class=\"s2\">Keeping<\/span> the site running smoothly<\/p><p class=\"p4\"> &#8211; <span class=\"s2\">Improving<\/span> the user experience<\/p><p class=\"p4\"> &#8211; <span class=\"s2\">Analyze<\/span> performance and trends<\/p><p class=\"p4\"> &#8211; <span class=\"s2\">Targeted<\/span> advertising<\/p><p class=\"p3\">You can change your <span class=\"s1\">preferences<\/span> and manage cookies from your browser settings. For more information, see our Cookie <span class=\"s1\">Policy<\/span>. <\/p><h2 class=\"p1\">8. Protection of minors<\/h2><p class=\"p3\">Our <span class=\"s1\">services<\/span> are intended for <span class=\"s1\">adults<\/span>.<\/p><p class=\"p4\">Minors under the age of 18 must obtain the <span class=\"s2\">consent<\/span> of a parent or legal guardian before creating an account.<\/p><p class=\"p4\">If a child has provided personal information without parental consent, we undertake to delete this data on <span class=\"s2\">request<\/span>.<\/p><h2 class=\"p1\">9. Changes to the privacy policy<\/h2><p class=\"p3\">We may update this Privacy <span class=\"s1\">Policy<\/span> to reflect legal or technical developments.<\/p><p class=\"p3\">Any changes will be <span class=\"s1\">notified<\/span> to users and published on our site with the date of the <span class=\"s1\">update<\/span>.<\/p><p class=\"p1\">Last update : February 2024<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":26253,"template":"","class_list":["post-30061","juridique","type-juridique","status-publish","has-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/latouchemusicale.com\/en\/wp-json\/wp\/v2\/juridique\/30061","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/latouchemusicale.com\/en\/wp-json\/wp\/v2\/juridique"}],"about":[{"href":"https:\/\/latouchemusicale.com\/en\/wp-json\/wp\/v2\/types\/juridique"}],"version-history":[{"count":0,"href":"https:\/\/latouchemusicale.com\/en\/wp-json\/wp\/v2\/juridique\/30061\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/latouchemusicale.com\/en\/wp-json\/wp\/v2\/media\/26253"}],"wp:attachment":[{"href":"https:\/\/latouchemusicale.com\/en\/wp-json\/wp\/v2\/media?parent=30061"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}